🏡 Frequently Asked Questions (FAQ) – Agriturismo Malagronda

  1. How can I make a reservation?

You can book directly on our website or contact us via:

  • 🌐 www.malagronda.it
  • 📞 Phone/WhatsApp: +39 0578 294100
  • 📧 Email: info@malagronda.it
    Direct booking available online or via direct contact.
  1. What are the check-in and check-out times?
  • Check-in: from 3:00 PM to 6:00 PM
  • Check-out: from 9:00 AM to 10:00 AM
    Early check-in or late check-out available on request with an additional fee.
  1. What is your cancellation policy?
  • Free cancellation up to 30 days before arrival
  • Different conditions may apply depending on the rate or season. All details are provided during booking.
  1. Is breakfast included in the stay?

No, breakfast is not included.
All apartments have fully equipped kitchens, and supermarkets, bars, and restaurants are nearby.

  1. What amenities are available in the apartments?

Each apartment includes:

  • Pots, pans, cutlery, glasses, cutting boards
  • Moka coffee maker, American coffee machine, kettle
  • Toaster, oven and/or microwave
  • Dishwasher, washing machine, hairdryer, TV
    For specific details, see the individual apartment page.
  1. Do you have a swimming pool? Is it open year-round?

Yes, outdoor pool with solarium and hot tub, open from May to September.

  1. Do you have a wellness center?

Not at Malagronda, but at Agriturismo Case Graziani we have a small wellness center with Finnish sauna and relaxation area, available by reservation and with an additional fee.

  1. Do you have a gym or fitness area?

Not at Malagronda, but at Agriturismo Case Graziani there is a fully equipped fitness room, access reserved for adults and included in the stay.

  1. Are pets allowed?

Generally, pets are not allowed.
Exceptions for small pets can be considered with an additional fee.

  1. Is parking available?

Yes, free parking both inside and outside the property.

  1. Is Wi-Fi available and free?

Yes, free Wi-Fi is available in all apartments and common areas.

  1. Is a car necessary to stay at your property?

Yes, recommended for exploring the area and visiting nearby towns and villages.

  1. Are there restaurants nearby?

Yes, within a few minutes by car you will find excellent Umbrian and Tuscan restaurants. Personalized recommendations are provided before arrival.

  1. Do you provide bed and bath linen?

Yes, sheets and towels are included in the stay.

  • Weekly change free for stays longer than 7 days
  • Pool towels available for rent (additional fee)
  1. Are the apartments equipped with air conditioning?

Yes, available on request and charged only if used.

  1. Activities or services for children?

Yes, outdoor play area with slide, swing, ping-pong, and small soccer field.

  1. Can we use an apartment as a common area for groups?

All apartments are sold individually, both on our official website and on partner platforms.
It is not allowed to move equipment from one apartment to another or use apartments and outdoor areas for group gatherings or meals without authorization.
Some apartments have large living areas suitable for 12 to 40 people.
In these cases, it is possible to book multiple apartments and use one apartment’s living room as a shared space. Please contact us in advance to organize the best solution.
This option is available only by contacting us directly.

  1. Do you organize tastings or local experiences?

Yes, on request: tastings, cooking lessons, excursions, and guided tours with transfers.

  1. Do you have charging stations for electric cars?

Not at Malagronda, but available at Case Graziani, only 3 km away.

  1. Can we purchase your extra virgin olive oil during our stay?

Yes, available in bottles and cans of various sizes, also orderable online.

  1. Can we add guests at the last minute?

Yes, if beds are available.

  • Supplement includes sheets and towels
  • Advance notice recommended
  1. Is a security deposit required?

Yes, €200 at check-in, in cash or card, to cover any potential damages.
Returned at check-out after apartment inspection.

  1. Do you accept credit or debit card payments?

Yes, all major cards and bank transfers are accepted.

  1. Are the apartments suitable for people with reduced mobility?

Yes, Leccio is accessible for guests with reduced mobility.
Advance confirmation recommended for specific needs.

  1. Laundry services?

Each apartment has a washing machine available for guests.

  1. Is smoking allowed in the apartments?

No, smoking is prohibited. Allowed only in designated outdoor areas.